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policies & regulations

  • Appeals
  • Student Records
  • Advertising & Marketing
Appeals

Anyone who thinks an academic decision made by a person at CLBI is incorrect has the right to appeal that decision. The following policies govern the way appeals are made and handled.

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Academic Appeals

An appeal of an academic decision begins with the person first making the decision to appeal, and proceeds as indicated below. Appeals of grades on course work or the final course grade are to be initiated within fifteen days of the grade being posted in the learning platform or emailed in the case of course work for live courses.

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Reappraisal of Grade Decisions

A.   A mark on a course assignment:

  1. The student is to ask the course instructor for a re-evaluation within fifteen days of the assignment being marked in an online course or the mark being sent to the student in the case of a live course. The student will receive a written response.

  2. A student who is still dissatisfied must refer the assignment, in writing with an explanation of why they think the mark is inappropriate to the Program Director within 15 days of receiving the response in #1 from the instructor.

  3. The decision of the Program Director is final. The student will receive a written response.

B.   A final course grade:

  1. The student must ask the instructor or Program Director for a re-assessment within fifteen days of the grade being given in order to seek a resolution. The student will receive a written response.

  2. A student who is still dissatisfied must submit to the Program Director, within fifteen days of receiving the response in #1, a written, formal request for a review. Grounds for the appeal must be stated clearly and fully.

  3. The decision of the Program Director is final. The student will receive a written response.

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Student Records

Student files are confidential, stored securely, and limited in access. Student files are to be accessed only at the approval of the Program Director or Registrar. To contact the Program Director, email program@clbi.edu.

Advertising & Marketing

CLBI is aware of and adheres to the Canadian Code of Advertising Standards. As an institution that is proudly rooted in Christian faith, all publications or advertisements regarding any part of CLBI, or CLBI as a whole, are to reflect the attitudes and mindset of CLBI and its mission. For more information on what we believe, see our statement of faith.

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